Refund Policy

At Ranka Exports, we strive to ensure your satisfaction with our services. If you are not completely satisfied with your subscription, we offer a refund policy to provide you with peace of mind.

Subscription Refunds

You may request a refund within 20 days of your subscription purchase. To initiate a refund request, please send an email to admin@knitnexus.com with the subject line “Refund Request” and include your subscription details in the body of the email with a screenshot of the payment.

Refund Approval Process

Upon receiving your refund request, our team will review it promptly. Refund requests will be approved within 5 business days from the date of receipt, provided they meet our refund criteria outlined below:

• The refund request is made within the specified refund period.
• The subscription has not been fully utilized or expired.
• The request complies with our terms and conditions.

Refund Processing

Once your refund request is approved, we will process the refund amount within 15 business days. The refund will be issued to the original payment method used for the subscription purchase.

Please note that it may take additional time for the refund to reflect in your account, depending on your financial institution’s processing times.

Contact Us

If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact us at admin@knitnexus.com. Our dedicated support team will be happy to assist you.

Policy Updates

Ranka Exports reserves the right to update or modify this refund policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our app and website.